Shipping policy

Shipping Policy

We currently ship throughout Australia.

Free standard shipping is available on orders over $150 AUD. Any applicable shipping charges for orders under $150 will be shown at checkout before payment.

Orders are processed and dispatched within 3 business days. Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where available.

Delivery timeframes shown at checkout or provided by the shipping carrier are estimates and may vary depending on your location, public holidays, peak periods and circumstances outside our control.

New Zealand

We also ship to New Zealand. Available shipping options and costs will be displayed at checkout.

International customers may be responsible for any customs duties, import taxes or other charges that are not collected at checkout.

Please ensure your delivery address is correct before completing your order. If you notice an error, contact us as soon as possible at luxeperse@outlook.com. We cannot guarantee that an address can be changed once an order has been dispatched.

Lost, delayed or damaged parcels

If your parcel is significantly delayed, appears to be lost, or arrives damaged, please contact us at luxeperse@outlook.com with your order number and we will try our best to assist you .

Nothing in this Shipping Policy limits any rights you may have under applicable consumer law.